1&1 has been around since the beginning of the Internet boom, with the company being founded in 1998. The company started out in the UK, but quickly spread throughout Europe and even into the US. Today, 1&1 has a presence throughout North America and is one of the largest hosting providers in the world, and serves more than 6 million customers.
1&1 offers fully developed web solutions for individuals and businesses of all sizes. You will find affordable solutions, custom solutions, dedicated solutions and other options with this firm.
These are the three shared web hosting packages you can choose from:
|Basic||Unlimited Plus||Unlimited Pro|
|Disk space limit||100GB||250GB||500GB|
|How many domains allowed||1||Unlimited||Unlimited|
|SSD or HDD used in servers||SSD||SSD||SSD|
|SSL||Supported, included in the plan||Supported, included in the plan||Supported, included in the plan|
|Anti-DDoS protection||Included (server level)||Included (server level)||Included (server level)|
|Anti-malware protection||Not included in the package||Not included in the package||Included (SiteLock)|
|Website Builder||Available as a separate purchase||Available as a separate purchase||Available as a separate purchase|
|Assisted Website Transfer||No||No||No|
|Money back guarantee||30 days||30 days||30 days|
|Customer Support||24/7 phone, tickets, email, Twitter||24/7 phone, tickets, email, Twitter||24/7 phone, tickets, email, Twitter|
|Choice for server location||No||No||No|
|Free Automated Backups||Yes||Yes||Yes|
Reliability and Uptime Factors
1&1 currently has more than 65,000 servers operating around the world. This means that they have to have stringent policies regarding downtime. The company offers a solid track record of performance, and a 99.9% uptime guarantee. In addition, you can always cancel during the first 90 days of service and receive a refund if you are dissatisfied with the service provided.
Control Panel Information
You will not find a vDeck or cPanel control panel with 1&1. Rather, the company gives you a custom developed solution to help you manage your websites and account. This panel offers you the ability to manage email accounts, your domain, your subdomains, your account information, billing, and much more, as well. However, if you are used to using cPanel, then it might take some time to get the hang of this software, so plan on spending some time learning the ropes here before you start really trying to accomplish things.
Customer Support and Service
1&1 offers several different forms of support. For instance, you can access technical support via a toll free number 24 hours a day. You can also access website support via email if you prefer. Of course, the simplest option might just be to check out the comprehensive FAQ and knowledge base the company offers, as this can give you the answers you need immediately.