1&1 has been around since the beginning of the Internet boom, with the company being founded in 1998. The company started out in the UK, but quickly spread throughout Europe and even into the US. Today, 1&1 has a presence throughout North America and is one of the largest hosting providers in the world, and serves more than 6 million customers.

1&1 offers fully developed web solutions for individuals and businesses of all sizes. You will find affordable solutions, custom solutions, dedicated solutions and other options with this firm.

Pricing Concerns

These are the three shared web hosting packages you can choose from:

Basic Unlimited Plus Unlimited Pro
Disk space limit 100GB 250GB 500GB
Bandwidth limit Unmetered Unmetered Unmetered
How many domains allowed  1  Unlimited Unlimited
SSD or HDD used in servers SSD SSD SSD
SSL Supported, included in the plan Supported, included in the plan Supported, included in the plan
Anti-DDoS protection Included (server level) Included (server level) Included (server level)
Anti-malware protection Not included in the package Not included in the package Included (SiteLock)
Email accounts 25 100 500
FTP accounts 25 100 500
Website Builder Available as a separate purchase Available as a separate purchase Available as a separate purchase
Website Templates 450+ 450+ 450+
Assisted Website Transfer  No  No  No
cPanel No No No
Auto-installer Included Included Included
Auto-installer scripts 70+ 70+ 70+
Money back guarantee 30 days 30 days 30 days
Customer Support 24/7 phone, tickets, email, Twitter 24/7 phone, tickets, email, Twitter 24/7 phone, tickets, email, Twitter
Choice for server location No No No
Free Automated Backups Yes Yes Yes

Reliability and Uptime Factors

1&1 currently has more than 65,000 servers operating around the world. This means that they have to have stringent policies regarding downtime. The company offers a solid track record of performance, and a 99.9% uptime guarantee. In addition, you can always cancel during the first 90 days of service and receive a refund if you are dissatisfied with the service provided.

Control Panel Information

You will not find a vDeck or cPanel control panel with 1&1. Rather, the company gives you a custom developed solution to help you manage your websites and account. This panel offers you the ability to manage email accounts, your domain, your subdomains, your account information, billing, and much more, as well. However, if you are used to using cPanel, then it might take some time to get the hang of this software, so plan on spending some time learning the ropes here before you start really trying to accomplish things.

Customer Support and Service

1&1 offers several different forms of support. For instance, you can access technical support via a toll free number 24 hours a day. You can also access website support via email if you prefer. Of course, the simplest option might just be to check out the comprehensive FAQ and knowledge base the company offers, as this can give you the answers you need immediately.

Basic Feature

Free domain for first year
Wildcard SSL Certificate
24/7 support